Frequently Asked Questions

Venue

HETT Leaders’ Summit will be held at the Royal Armouries in Leeds.

Armouries Drive, Leeds, LS10 1LT

Date and Times

Thursday 12th February 2026 | 09:00-18:00

The Royal Armouries are committed to providing an open and accessible experience, allowing everyone to explore the history of arms and armour. They have developed a series of tools and resources aimed at helping visitors plan their visit and get the most out of the museum and event.

To find out more about accessibility - click here

Royal Armouries, Armouries Drive, Leeds, LS10 1LT.

Get directions from Google maps.

The Museum is located at Leeds Dock and can be accessed by water taxi from Leeds Train Station as well as by bus and train. Find out more about how to get to the museum by public transport.

Is there a car park?

Yes, there is a car park operated by CitiPark on Armouries Drive, next to the Museum. Visit CitiPark's website for more information.

Do not stop your vehicle in the no stopping zone on Armouries Drive as you may be fined.

Please use the drop-off bays outside the Royal Armouries Arena.

Are there parking spaces for people with disabilities?

Yes, there are five free parking spaces for Blue Badge holders opposite the Holiday Inn, approximately 100 metres (110 yards) from the Museum's entrance. More accessibility information, including the location of additional car parking, is detailed on the accessibility page. 

CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities.

CPD for Healthcare Professionals

The aim of Continuing Professional Development (CPD) in healthcare is to enhance patient care quality and safety.

CPD Responsibility

It's your responsibility as a healthcare professional to identify your CPD needs, plan how to address them, and engage in activities that support your professional growth.

CPD at HETT Leaders’ Summit

Attending the HETT Leaders’ Summit is an excellent way to stay updated on industry advancements. It's free for NHS, public sector, not-for-profit, and academic/research workers.

CPD Points Available

HETT Leaders’ Summit offers over multiple hours of CPD certified content split across theatres and break out sessions during the eent.

Receiving your CPD

As an accredited CPD provider, the HETT Leaders’ Summit team will email all attendees a Certificates of Attendance post-event. It can take up to 30 days to process the CPD information.

Public Sector

HETT Leaders’ Summit is free to attend for those working in the NHS, the care sector, local government, charities, academia, the wider public sector, or independent healthcare providers.

Private Sector

Vendors and solution providers will be charged a fee of £799.00 + VAT per pass. Alternatively, to understand how HETT Leaders’ Summit can support your business objectives get in touch via this page.

Transfers

Transfers are available if you cannot attend HETT Leaders’ Summit. However, if the transfer subsequently turned into a cancellation, the delegate would be subject to the cancellation terms.

Refunds

30+ Days Before (only applicable for paid passes)

Cancellations must be received in writing by replying to the booking confirmation email a minimum of 30 days before the date of the conference. Cancellations will be subject to a £99+ VAT administration fee per delegate for all paid passes.

-30 Days Before (only applicable for paid passes)

Cancellations received after this time or not put in writing will be subject to the full delegate fee, which will also be charged in the event of non-attendance.

Everything you need to promote your presence at HETT Leaders’ Summit

By clicking here, you will be able to download a zip file, containing logos, fonts, email banners and display ads.

If you require any further graphics, please request them from ellen.ambrose@govnet.co.uk.

HETT Leaders’ Summit is free to attend for anyone working in the Press. However, we ask that the brand to once registered contact enquiries@hettshow.co.uk and to make sure ‘HETT Leaders’ Summit’ is referenced and tagged in all pre, during and post-event write up’s, and that a link to the asset is sent to the HETT Leaders’ Summit marketing team.

Add us to your safe senders’ list

To ensure that our emails are recognised and land in the correct inbox, you can follow these simple steps to amend your settings:

Outlook Desktop

Right-click our email in your Inbox email list pane
On the menu displayed move your mouse over or tap Junk
Click or tap on ‘Never block sender’ in the menu that rolls out
The resulting popup will say: ‘The sender of the selected message has been added to your Safe Senders List.’
Click ‘OK’

Outlook Web

Open the email from …
Click the “Wait it’s safe” link
Mark Sender as “Wait it’s safe!

iPhone Mail App (iOS)

Open your mail app and scroll down to the Junk Folder
Find the email you’d like to whitelist and slide your finger left to see options
Tap the ‘More’ button, and then ‘Mark…’ button
Select “Mark as Not Junk”

This will then move the email to your Inbox and any mail from this address will go straight to your inbox and not your Junk

Google (G-suite)

Navigate to the spam folder
Search for emails containing the domain you wish to whitelist
Select all the emails shown
Click ‘More’ and then ‘Not spam’

Positive and Useful Feedback

Tell us how we did by completing the post-event survey that will be sent to you after the event.

We highly value the feedback of all our attendees and would love to hear from you on anything you enjoyed, anything we can improve on at our event.

If you have any questions, please email us at enquiries@hettshow.co.uk and we’ll be happy to support you.

Making a complaint

To make a complaint, please email enquiries@hettshow.co.uk and detail your feedback and contact details. We will respond to your complaint within 5 working days.